The
Indian
Handicraft
preserve, revive and revitalize

FAQS

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01.

Membership Management :
How do I become a Member?
All you need to do is to fill up the Membership Registration form. You will be given a username and password to login. This will enable you to shop online and for all future references. If you have not registered already then the form appears automatically when click the 'Show Details' option from the Catalogue pages.



02.
Shopping at tih.org.in :
How to shop at tih.org.in?
  • Step 1 :
    After selecting the item of your choice, click on 'Add to cart' button provided in the item details page. You can Change or Remove the quantity of any item in your shopping cart. The total value would be calculated automatically.

  • Step 2 :
    After adding all the items you want to purchase, click on the link 'Buy now'. If you are a first time shopper, you will have to register with us by creating a new account and filling in the personal information in the fields provided. If you are a repeat shopper, you will have to log in using your login name and password.

  • Step 3 :
    After conformation of your delivery address the shopping cart would shift you to the payment gateway for your payment.

    It is advisable to make a note of the order number as a reference for any further communication with us.


03.
Delivery :
Do you deliver worldwide?
All items are delivered worldwide using package mailing service. However, certain items listed on site are not for online shopping. You may contact us for purchase of those items.



04.
Safety :
Is it safe to shop @ TIH?
Please click on 'Secure Shopping' for details.



05.
Search :
How do I search for the product of my interest?
Enter the keyword in the box. The keyword can either be a product (e.g. artifact, necklace, etc.) or a category (e.g. marble, wood etc.). This would display all thumbnails images of all the products matching the keyword.



06.
Customer Service :
How do I get in touch with TIH for any help?
For questions or suggestions related to Shopping, you can get in touch with our Customer Support Team by sending an email namaste@tih.org.in